At Kwickgaadi, we aim to provide a smooth and transparent rental experience. Our Refund & Cancellation Policy ensures fair treatment for both customers and the business.
1. Cancellation By User:
- Full refund if canceled more than 24 hours before the scheduled rental time.
- 25% deduction if canceled within 24 hours of rental start time.
- No refund for no-shows or cancellation after rental start.
2. Cancellation By Kwickgaadi:
- If we are unable to fulfill the booking due to vehicle unavailability, breakdown, or verification failure, a 100% refund will be processed to your original payment method.
3. Refund Timelines:
Refunds are processed within 5–7 business days, depending on your bank/payment provider.
4. Non-Refundable Scenarios:
- Unused rental duration
- Breach of Terms of Use
- User misconduct or illegal activity
For any refund concerns, email hello@kwickgaadi.com