Privacy Policy

1. Information We Collect

We collect both personal and non-personal information when you use our services, including:

• Personal Information: Name, contact details (phone number, email), payment information, and account details.
• Location Data: Precise location data is collected to ensure safe navigation, route optimization, and tracking.
• Vehicle Data: Information about vehicle performance, such as speed, braking, fuel consumption, and sensor data, to improve driving algorithms and safety.
• Interaction Data: Details about how you interact with our app, website, and in-car system (e.g., voice commands, app usage, preferences).

2. How We Use Your Information

• Service Delivery: To manage rides, optimize routes, and ensure safe operation of our vehicles.
• Safety and Security: To monitor vehicle performance, detect anomalies, and prevent fraud.
• Customer Support: To respond to inquiries, resolve issues, and enhance service quality.
• Service Improvement: To enhance technology, including self-driving algorithms, route planning, and sensor performance.
• Marketing and Communications: To inform you about updates, new features, promotions, and other services (with your consent where required by law).

3. Data Sharing and Disclosure

• Service Providers: With trusted partners who assist in providing our services.
• Legal Compliance: When required by law to respond to legal claims, comply with obligations, or protect rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred.

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer period is required by law. If you delete your account, we will remove your data in accordance with applicable laws.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or alteration. However, no method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.

6. Your Rights

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal requirements.
• Opt-Out of Marketing: Opt out of marketing communications at any time.
• Data Portability: Receive a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@kwickgaadi.com.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from children. If we discover that we have inadvertently collected personal data from a child, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this policy periodically. All changes will be posted on our website with the “Effective Date” noted. We encourage you to review this policy regularly to stay informed about how we protect your information.